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Corporate documents

Access to Information

We are a transparent and open organisation and we publish a great deal of information about what we do on this website. However, there may be other issues about which you would like further information and in this part of our website we explain how you can get such information.
 

Subject Access Requests under the Data Protection Act 1998

If you want to ask us for information which we may hold about you personally then this will be dealt with under the Data Protection Act 1998. This would include information relating to health records, employment and training records – anything which is limited to you as a person whether as a patient, employee or partner of any kind.
 

If you wish to make a Subject Access Request you should write to:

Roger Dixon
Information Manager
National Museums Northern Ireland
Cultra, Holywood
Northern Ireland
BT18 0EU

specifying the kind of information you wish to be made available to you and enclosing proof of identity; either a formal document or bill with your name and address on it or your driving licence or passport.
 

Freedom of Information Act 2000

Publication Scheme

In order to comply with the Freedom of Information Act 2000 public sector organisations such as ours have to routinely publish information whenever possible.

The Information Commissioner, who is responsible for monitoring and enforcing compliance with the Freedom of Information Act 2000, has drawn up what is called a Model Publication Scheme for all public sector organisations (link) which we have decided to adopt and formally commit to. The Commissioner has also published a ‘Definition Document for Museums and Galleries) which sets out in some detail what his minimum expectations are as far as we are concerned.

We have reviewed  the information we routinely put into the public domain to ensure we are compliant with the Definition document. You will be able to see where we don’t hold relevant information or where for some reason we have decided not to routinely disclose information identified in the Definition document by referring to our Publication Scheme Guidance to Information

Most of the information we make routinely available can be accessed through our website by using the search facility. Such information is continually updated. If you cannot find information through the search engine and we have indicated in the definition document that the information is routinely available this may be because the information cannot be loaded onto our website. In such circumstances please contact

Roger Dixon
Information Manager
National Museums Northern Ireland
Cultra, Holywood
Northern Ireland
BT18 0EU

T: +44 (0) 28 9042 8428 and ask for the information to be provided to you.

Accessing information which is not included in the Publication Scheme

As an open and transparent organisation we are committed to routinely publishing as much information as possible; however if you want information which is not on our website or otherwise available through our guide to information you may ask us for it in accordance with further provisions of the Freedom of Information Act 2000 and of the Environmental Information Regulations 2005. Requests for such information should be sent to

Roger Dixon
Information Manager
National Museums Northern Ireland
Cultra, Holywood
Northern Ireland
BT18 0EU

T: +44 (0) 28 9042 8428 and ask for the information to be provided to you.

By law we have to deal with such requests within 20 working days. If you make a request and are not satisfied with the way in which we deal with it you may ask us to review any decision we make. If you wish us to undertake such a review you should write to

Paul Sheridan
Acting Director of Finance
National Museums Northern Ireland
Cultra, Holywood
Northern Ireland
BT18 0EU

Any review will normally be under the control and direction of a senior member of staff who had no involvement in the original decision or process

If you are dissatisfied with the outcome of the appeal or with the handling of the appeal itself, you may appeal to the Information Commissioner. Requests for a review by the Information Commissioner should be made directly to:

Information Commissioner
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AL


Fees and Charges

The Freedom of Information Act and the associated Fees Regulations stipulate that we cannot levy a fee for information unless there is a statutory basis for doing so or the amount of time taken to locate the information exceeds 18 hours. However, we are allowed to charge for disbursements related to the provision of information and any reformatting requested by the applicant provided we ensure that applicants are aware of any charges which may be made.

No charges will be made for any information accessed via our website.  For any information which is provided in hard copy and where there is no statutory provision for charges our rates for photocopying will be :

  • First 100 sheets free of charge
  • Subsequent sheets charged at 10 pence each
  • Postage will be charged at cost.

If you want any further information about the provision of information or have any difficulty accessing information provided on our website please contact

Roger Dixon
Information Manager
National Museums Northern Ireland
Cultra, Holywood
Northern Ireland
BT18 0EU