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Accessibility

The majority of the museum buildings are accessible to wheelchair users, in most cases without assistance. We regret that it is not possible at present to provide physical access to the upper floors of some buildings without compromising the accuracy of the historical experience. In such cases, visitors should ask to be provided with an alternative form of access, such as photographs.

A limited number of wheelchairs are available in the reception area for use in the museum.

The museum experience for all visitors to the Ulster American Folk Park places a major emphasis on the sensory experiences of touch, smell, sight and hearing. Persons with sensory impairment will find much that is appropriate to their particular needs. Guide Dogs are welcome.

Cameras

Visitors are welcome to use their cameras around the museum to take photographs. Care should be taken not to contravene the privacy of other visitors, and in particular no identifiable images of children should be taken without parental consent.

Child Protection Policy

The museum operates a Child Protection Policy and has two Designated Officers to whom any issues relating to child protection should be referred.

Dogs

Visitors with ‘Assistance Dogs’ can bring such dogs on their tour of the museum. ‘Assistance Dogs’ are dogs that are trained and required to provide a service to their owner/user. They include:

  • Guide dogs who assist visitors who are blind or visually impaired.
  • Hearing dogs, or signal dogs who help visitors who are deaf or hard of hearing.
  • Service dogs who are not specifically trained for visual or hearing impairment, but are trained to do other work, such as provide mobility assistance to certain visitors.

We have a number of domestic birds including hens, geese and ducks as well as a horse and donkey located on the museum grounds therefore in order to minimise stress on these birds and animals we currently only admit ‘Assistance Dogs’ onto the site with their owner/user.