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Accessibility

Location

The Ulster Folk and Transport Museum is a large 170 acre site situated off the main Bangor Road near Holywood.

The venue has two separate Museums. The indoor Transport Museum and the mainly outdoor Folk Museum.
 
There is a bus stop on the main road and a railway stop, Cultra Halt, beside the Transport Museum. Both public transport stops involve walking to gain access to the site.  Contact Translink for timetable and route information www.translink.co.uk
 
Please note that the railway stop has stepped access to the Museum and is not suitable for a visitor using a wheelchair. There is an alternative route to the Museum however this involves a steep incline and would take approximately 20 minutes to complete before arriving at the venue.

Distance to the Transport Museum is a downhill walk of approximately 10 minutes from the Bangor Road.
 
Distance to the Folk Museum is an uphill walk of 15-20 minutes from the Bangor Road.

Parking

There is no additional car parking charges for visitors.
 

Transport Museum

Car parking is a surface, open air car park with 300 spaces. There are 9 blue badge designated parking bays within this car park. These are allocated on a first come first served basis and cannot be pre-booked.

The nearest designated bay is 200 metres from the entrance to the museum.

The route from the car park to the entrance is on a flat surface and accessible to a wheelchair user.

There are 2 Eco Car charging car parking spaces.

 

Folk Museum

After passing a Security Kiosk, entrance to the main car park is up a steep hill.

Car parking is a surface, open air car park with 80 spaces. There are 15 blue badge designated parking spaces within this car park. These are allocated on a first come first served basis and cannot be pre-booked.

The nearest designated bay is 20 metres from the entrance.

The route from the car park to the entrance is on a flat surface and accessible to a wheelchair user.

 

Folk Museum Overflow Car Park

When the main car park is full, visitors are directed to park along the road within the Museum or at the entrance overflow car park. Blue badge holders should make themselves known and Security will direct to available designated spaces or arrange drop off facilities. 

Visitors are welcome to drive from one car park to another to facilitate access to both Museums.

Inside the Museum

There is no entry charge for visitors with access needs and their carer. Please inform the admissions staff on arrival. 

Transport Museum

  • The main entrance is flat, there are automatic doors with a push pad function to open.
  • Assistance dogs are welcome.
  • Wheelchairs and mobility scooters are available to borrow and should be pre-booked in advance by calling   028 9042 8428.
  • All levels have ramp access and are flat surfaces.
  • There are no lifts.
  • Accessible toilets are available at the reception, at the Tram Gallery and the Land Sea and Sky Galleries.
  • Tables and chairs in the café are free standing. 

Folk Museum

  • ·The main entrance is an outdoor kiosk with flat surface.
  • Assistance dogs are welcome.
  • Wheelchairs and mobility scooters are available to borrow and should be pre-booked in advance by calling  028 9042 8428.
  • The surface is uneven in places with cobble stone streets, pavement kerbs and hills. 
  • Many exhibit buildings are not on the level surface and have a step to enter. Limited ramp access is available at key locations.
  • There are two accessible toilets available in the town area and 2 in the rural area. These are noted on the visitor map.
  • Tables and chairs in the café are free standing.
  • The size and layout of this outdoor museum may pose some difficulty for visitors with mobility issues.
For further information and booking please contact the Visitor Information Centre on T: +44 (0) 28 9042 8428.